1.
General
This Website is owned and operated by One 2 Nine
Recovery and is made available on the following terms and conditions. By using
the Website you accept these terms and conditions, which shall be interpreted
according to the laws of England.
2.
Data
Protection
One 2 Nine Recovery use of personal information
supplied by you when you use this Website is governed by our privacy policy.
(Available on written request)
3.
Licence
1.
One 2 Nine
Recovery grants you a non-exclusive licence to access and use the content in
this Website for your personal purposes. You may not reproduce or distribute or
to profit from any part of the content for commercial purposes.
2.
You acknowledge
that the copyright, database rights and all other intellectual property rights
comprised in or relating to this Website and in the data it contains belongs to
One 2 Nine Recovery and its licensors.
4.
Changes
to the Website
One 2 Nine Recovery may at any time make
alterations to or to withdraw this Website or any part of it.
5.
Limitation
of Liability
1.
One 2 Nine
Recovery excludes all warranties, express or implied relating to this Website.
This includes, but is not limited to, any implied warranty that the information
it contains is accurate or up-to-date or is suitable for any particular
purpose. One 2 Nine Recovery shall not be liable for any loss or damage
suffered as the result of the use of this Website.
2.
Assistance
given by means of any Help Desk facility shall be solely at your risk.
1.
Definitions
1.
‘Conditions’
means the Terms and Conditions under which the Company provides services
2.
‘Company’ means
One 2 Nine Recovery, 1, Winckley Close, Harrow, HA3
9QW
3.
‘Service
Company’ or 'Service provider', or 'Operator' means the company or who we
contact on your behalf to undertake the hire contract
4.
‘Client’ means
the organisation, individual or agent who contracts the services (i.e. You).
5.
‘Price’ means
an agreed cost of a attempted delivery for a vehicle to/from a Client
6.
‘Contract’
means the agreement between the Company and the Client.
7.
‘Website’ means
www.one2nine.co.uk
2.
Contract
1.
These
conditions apply whether a contract has been made verbally or in writing.
2.
If the client
is a company, group, or partnership, an individual must be named as a responsible
person.
3.
The client is
responsible for any additional costs incurred in performing the contract,
whether or not they actually travel with the party.
4.
The company
will only accept instructions from the client. If the client is not going to
travel with the party, a representative must be chosen and the company informed
prior to the job taking place.
3.
Responsibility
of The Company
1.
The Company
acts only as a booking agent and therefore has no liability for any loss,
personal injury or death however incurred.
2.
When you book
arrangements or services through the Company, your contract will be with the
supplier or arranger of those arrangements or services and not with us, and
will be subject to the terms and conditions of the relevant provider of the arrangements
or services. Copies of these conditions may be requested in writing, but up to
28 days must be allowed for delivery).
3.
Any damage to
property delivered must be reported immediately to the operator making the
delivery. Once the operator has left the client's premises we cannot be held
responsible for any damage or defects to the client's property.
4.
Payments
1.
Unless stated
otherwise a deposit of 25% of the total cost is requested when booking online
if this contract is cancelled for any reason by the client the deposit
forfeited to cover company's costs.
2.
Unless stated
otherwise the Company requires the outstanding balance on the date of job prior
to vehicle being unloaded, A booking Confirmation will be forwarded, along with
details of the Service company(s) undertaking the job contract
3.
If for any
reason, unless otherwise agreed, the balance of the cost is not received in
accordance with the Booking Agreement, the vehicle will be compounded until
payment has been made and the deposit forfeited to cover our extra costs
5.
Cancellation
by you:
1.
Users are
likely to have to pay a cancellation fee in addition to the non-refundable
deposit when cancelling a booking.
2.
Cancellation
fees may vary from offer to offer so it is the user’s responsibility to enquire
about cancellation conditions as apply to their specific bookings.
3.
Cancellation
fees are required to offset booking, communication and administration charges
that will have already been incurred by The Company.
4.
In addition to
the Company cancellation fee, users may also be required to pay cancellation
fees imposed by the Company’s Suppliers (ie. ferry
operators, etc.) The amount of each Supplier's cancellation fee is beyond the
Company’s control.
5.
Agreement to
pay cancellation/ amendment fees is accepted as a condition booking with the
Company. The Company will make every effort to minimise cancellation/ amendment
fees for users.
6.
Limit
of Liability
1.
The Company
operates a booking service.
2.
The Company is
not responsible for the individual contractor. The Company is not liable for
any loss or damage caused by the failure of the service
company, owner or operator to perform the contract.
7.
Complaints
1.
Any problems or
complaints should be discussed immediately with the service supplier. If
unresolved the complaint must be made in writing to One 2 Nine Recovery within
14 days.
8.
Provisional
Booking or Enquiry
1.
All bookings
are deemed to be provisional until part payment has been received and accepted
by the Service Company
2.
An
acknowledgement of receipt/confirmation with details of arrangements will be
sent to you by return.
3.
The Company
does not verify the details supplied by Service Companies and is not
responsible for the accuracy of information given.
These conditions of service shall be governed by and subject to English
Law.